CSI - Associate Client Solutions Consultant

The CSI (Client Solutions Innovation) Team at Sertis have a passion for creating, nurturing and growing strong, long-lasting relationships with our clients through innovative consulting and project management.

You will handle a range of tasks from building relationships, market research, and collaboration with Sertis teams, to ensure great communication and client success from first customer engagement to proposal preparation and solutions delivery. 

So, what makes us different? We are working across different  industries such as retail, banking, airlines, agriculture, medical projects in the Big Data/AI space and collaborating with the Data Sci and AI research teams to turn data into action! 

Also, we are great colleagues :) 

at Sertis Bangkok

  • Service and Product advisor providing the company vision and crafting the solutions for clients

  • Gaining a deep understanding of our technology and product positioning and organization vision

  • Participating in conversations with prospective clients and providing recommendations and support

  • Working with senior staff to find requirements and recommend best practice solutions based on client needs

  • Collaborating with clients and development team to define and implement innovative solutions after project signed off

  • Ensure customer satisfaction at the end of project

  • Great at consulting, Client delivery and Customer Relationship Management

Our Associate Consultant (you) will be:

What you will need:

  • Bachelor’s Degree in business, marketing, computer science, or related fields

  • Less than 2 years of work experience in consulting, technology or relevant domains

  • Understand business and context-related problems to identify and present solutions

  • Ability to take a leadership role and ownership of projects

  • Ability to present to executives at a business level

  • Ability to convey customer requirements into conceptual designs that ultimately constitute the blueprints for the solution

  • Ability to map business requirements to system/technical requirements

  • Advanced proficiency with the entire Microsoft Office Suite and G Suite, with an emphasis on word processing, spreadsheet, and presentation programs

  • Basic knowledge of data systems and structure is a plus

  • High-level understanding of cloud deployment models is a plus

  • Fresh grads are welcome! Previous case studies are a must! 

What you are like:

  • Have a sense for business and strategy

  • Very open minded (accept criticisms and eager to ask for comments/suggestions)

  • Passionate for anything and everything data and AI, and passionate for finding solutions! 

  • Able to share and suggest ideas

  • Handle multiple projects, being your own PM

  • Do tons of research

  • Creativity is a plus here!

  • Have a can do and will do attitude!

  • Ready to tackle any challenge

  • Able to go shoe-less (we are a shoe-free environment)