About the job

Our People & Culture Manager will be responsible for helping to improve and implement HR practices and processes while promoting corporate and employee values equally and enabling HR success through proper implementation of company strategy and objectives.

The job of a People & Culture Manager is important to business success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives.

So, what makes us different? We are working across different industries such as retail, banking, airlines, agriculture, energy, and healthcare in the Big Data/AI space and collaborating with the Data Science and AI Research teams to turn data into action!

We are only accepting Thai nationals for this position

Advanced English level in speaking and writing is required

Our People & Culture Manager (you) will be:

  • Completing HR strategies in line with business strategy

  • Managing activities such as job design, employee relations, performance management and training & development.

  • Supporting current and future business needs through proper employee engagement

  • Monitoring overall HR systems and procedures across Sertis

  • Maintaining and improve a positive working environment

  • Overseeing and Manage an appraisal system to drive high performance

  • Ensuring compliance with all labour laws

  • Experience working with TA functions

  • Acting as a key business partner to member of the company to improve all process in HR

  • Addressing demands, grievances or other issues

  • Supporting current and future business needs through the development, engagement, motivation and preservation of human capital

  • Reporting to C-Level management and provide decision support through HR metrics

What you will need:

  • Proven working experience in HR, well rounded in areas such as comp&ben, employee engagement, payroll, HR policies

  • Experience managing an HR team (7+members)

  • People oriented, and results driven

  • Demonstrable experience with human resources metrics

  • Knowledge of HR systems and databases

  • Excellent active listening, negotiation and presentation skills

  • Competence to build and effectively manage interpersonal relationships at all levels of the company

  • Able to handle and prioritise multiple different tasks

  • In-depth knowledge of labor law and HR best practices

  • Experience in the tech industry, a major plus! 

What you are like:

  • Have a sense for business and strategy

  • Open minded (accept criticisms and eager to ask for comments/suggestions).

  • Passionate for anything and everything data.

  • Able to share and suggest ideas.

  • Do tons of research, creativity is a plus here!

  • Have a can do and will do attitude!

  • Ready to tackle any challenges.

  • Able to go shoe-less (we are a shoe-free environment).

Why Sertis?

  • We work at the frontier of innovation in the AI industry

  • Your chance to work on meaningful products that solve and improve real-life problems and challenges

  • Attractive WFH Policy

  • Up early or slow starter in the morning? We have flexible office hours

  • OKR-driven workplace; We provide direction, not orders and give you the autonomy to deliver your best work

  • Mentorship programs for every level; from executive-level coaching to fresh grad

  • We run like a startup, and embrace the adventure; we focus on getting things done, while still having a down to earth and informal culture

  • Get to work and learn from the best in the industry, and share your ideas with like-minded individuals

 Lastly, because we cultivate intelligence and learning and help people grow beyond their potential.

This is your chance to build your career in a growing data driven industry. We seek passion and ambition to turn data into action!


People & Culture Manager

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People Operations |  Full-time

Benefits & Perks


Hybrid Work

Good work can be done from anywhere. 


Vacation and Personal Leave

We encourage all our teams to take time off, recharge and refocus.

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Learning Support

We support you to learn, explore and grow your creativity.


Fitness Support

Keeping Sertizens healthy in all areas of life is a priority.


Referral Bonus

Good people know good people! 


Provident Fund

It's important to think about the future. 

Be a part of



“ Connect with the best and brightest ”

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5 steps for interview

Depends on the department