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Sertis is a leading Data and AI company based in the heart of Bangkok.


We provide both off-the-shelf and customised solutions for our clients ranging from data infrastructure, BI development, and data-driven business insights to forecasting, optimization, and computer vision. Our expert team of data and AI consultants work closely with clients, across different industries such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare, to understand their business needs and deliver bespoke solutions using cutting-edge technologies that are just right for them.

Our aim is to be one of the leading Data and AI companies globally, where a diverse mix of talent want to come, stay, and do their best work. We pride ourselves on bringing not only the best, but also nice, talent from around the World. We recognise that our company runs on our people's hard work and dedication while maintaining a culture that encourages learning, growth opportunity, innovative contribution, and a sense of ownership.

About the Job

Our Site Reliability Engineer will be responsible for developing software focusing on 'reliability' and long-term use for delivering applications and services as fast as possible. The team also take part in improving the software's flexibility, and unexpected incidents response, as well as automate the operational tasks for real-time incident response system, and make it extensible for future features.

You will be collaborating with all the different teams from Software to Data Engineers while working with Data Scientists and Machine Learning Engineers, to manage code releases and merge the barriers that exist between software development, testing and operations teams and keep existing networks in mind as they design, plan and test and manage different infrastructures. 

You will be working on different projects, different cloud providers and latest technologies, making sure the systems work as intended.

We are currently hiring Thai nationals and Foreigners to join us in Thailand. We allow full remote work, but you have to be in Thailand.

What are the responsibilities of a Site Reliability Engineer?
In this role, you will get to:

  • Monitoring - Maintain our SLA, improve the monitoring system by improving the monitoring stack, add and watch more metrics in order to prevent or reduce potential downtime

  • CI/CD - Support and improve our automated pipelines/templates

  • Security - Patch and build infrastructures with a secure by design mindset

  • Building - Create scalable and resilient infrastructures on different cloud platforms to support cloud native applications

  • Consulting - Being part of the early design and pre-sales, to support and recommend solutions that would take advantage of cloud services in order to build cost effective and cloud native applications

Requirements for this role are: 

  • Experience with cloud technologies such as GCP, AWS or Azure, you will have to create cloud architecture using IaC tools (AWS CDK or Terraform/CDKTF preferred).

  • Automation skills (Terraform, Flux/ArgoCD, Helm, Gitlab CI, etc.) as you think automating pipelines and deployment is a must have.

  • Experience scoping projects, defining architectures and choosing technologies, you know how to pick the right tool for the right job.

  • Experience with monitoring (Prometheus/Grafana, Kibana), defining SLO. You know which metrics to look after, and understand how to add more. Ideally, you’ve been reading the Google SRE handbook, and being on-call is something that you are comfortable with.

  • A Secure by design mindset, you understand that making a secure system is not something that we do after building it.

  • Taking ownership of what you are doing, and be responsible for it

  • To yourself up to date with the latest technology

  • Ability to communicate in English

It's nice if you:

  • You know some penetration tools (e.g. Nessus, Nikto, Nmap, etc.) and have been using it before

  • You have been working with high traffic architectures before

  • You know how to use and work with Kubernetes

  • You can participate in Pre-sales, you know how to “estimate” man-days and cloud cost of a potential new project

Who excels in this role? 

  • Someone who loves getting things done!

  • Open-minded - eager to ask for comments/suggestions for improvement

  • Passionate for anything and everything data

  • Able to share and suggest ideas

  • Love doing tons of research

  • Have a can-do and will-do attitude!

  • Ready to tackle any challenges

What are some of the benefits of working at Sertis? 

  • Hybrid working environment

  • Up early or slow starter in the morning? We have flexible office hours

  • Mentorship programs for every level from executive-level coaching to fresh grad

  • Learning support- to help you build your skillset and grow your career

  • Get to work and learn from the best in the industry, and share your ideas with like-minded individuals

  • ​We cultivate intelligence and learning so that our experts can become community leaders in their respected fields in the tech industry

  • Amazing colleagues to enjoy company social outings, parties, and events

  • Result-oriented workplace; We provide direction, not orders and give you the autonomy to deliver your best work

  • We work at the frontier of innovation in the AI industry

  • Work on meaningful solutions that solve and improve real-life problems and challenges

  • We run like a startup, and embrace the adventure; we focus on getting things done, while still having a down-to-earth and informal culture

This is your chance to build your career in a growing data-driven industry. 


Site Reliability Engineer

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Engineering |  Full-time

Be a part of



“ Lay the greatest foundation
for the best AI solution ”

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Benefits & Perks


Hybrid Work

Good work can be done from anywhere. 

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Vacation and Personal Leave

We encourage all our teams to take time off, recharge and refocus.

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Learning Support

We support you to learn, explore and grow your creativity.


Fitness Support

Keeping Sertizens healthy in all areas of life is a priority.


Referral Bonus

Good people know good people! 


Provident Fund

It's important to think about the future. 

5 steps for interview

Depends on the department

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